Return Policy

We do not accept returns for customer reasons.
However, if you receive something different from the ordered item, we will exchange it.

Our Returns Department will inspect and verify the condition of the returned item once it is received.The item must meet our Conditions of Return (see below) in order for a refund to be processed.The return process can take up to 30 business days to complete upon receipt of the item.Mashroba will refund the full cost of the item Excluding :shipping,handling,and insurance charges.

Any returns showing signs of wear,damage,or abuse will not be accepted for return.Items must be returned with everything that was included in the original shipment.This includes the invoice slip,product box,original tags,and any free gift received during your purchase.

Badly packaged or uninsured item will not bo accepted.Items must be returned in the same condition they were in when originally sent from Mashroba.

Items must be returned within 30 days of purchase.Orders received after this date will not be accepted for refund,exchange or repair.Please Note:Online orders must be returned to our Web Returns Department.